FAQ / Contact Us

WHAT IS YOUR STANDARD SHIPPING TIME?

4-6 business days! Everything is made to order with love, so we thank you in advance for your patience!

WHAT DO I DO IF MY PACKAGE IS STOLEN?

We strive to ensure a seamless shopping experience for our customers. However, once your order has been handed over to the United States Postal Service (USPS) for delivery, Shop Oli Rose relinquishes control and responsibility for any potential loss, theft, or misplacement of packages. We recommend reaching out to USPS for assistance regarding the status or location of your package. We understand the importance of your purchase and will do our best to support you in resolving any issues within our control. 

ARE THERE ANY SPECIFIC WASHING INSTRUCTIONS?

Wash on regular settings inside out and hang dry!

DO YOU ACCEPT RETURNS?

Unless it is a mistake on our part, no we do not.

WHAT SIZE DO THE SOCKS FIT?

US Women's sizes 5-10!